MARKETING SUPPORT

FAQs

TERMS & CONDITIONS

DELIVERY INFO

CONTACT

REWARDS INCENTIVES AND LOYALTY

Website Designer | Thamesway

Copyright © 2013 TK Maxx.. All rights reserved.

Cookie Policy

Home Home Buy Now - Delivery

Please allow more time for processing and delivery of your order during December. The last working day for posting out your order for Christmas is 19th December 2014.

Q: Where can I spend my Gift Card? What can I buy with my Gift Card?
A:
TK Maxx Gift Cards can be used in full or part payment for products or services purchased in-store. Gift Cards can be redeemed in all TK Maxx stores in the UK and Northern Ireland. TK Maxx Gift Cards are also redeemable in our UK HomeSense stores. TK Maxx Gift Cards are not redeemable online.

Q: How can I check my Gift Card balance?
A:
Your balance can be obtained online click here, any TK Maxx store in the UK and Northern Ireland or by contacting Customer Services on 01344 988661.

Q: What are the Gift Card Terms and Conditions?
A:
Click here be taken to the T&C’s page

Q: Can I return an item purchased using a Gift Card?
A:
Yes, you can return items to any TK Maxx store in the UK and Northern Ireland.  Any refunded amount will be credited to a Gift Card and will not be given in cash.

Q: Does the Gift Card ever expire?
A:
The card will expire if it has not been used for 24 consecutive months and any remaining balance will be deleted. Once deleted, a card will not be replaced. Please note that checking a balance in store constitutes use of the gift card and it is not necessary to make a purchase.

Q: Can I receive cash back on funds I have placed in my Gift Card?
A:
No your Gift Card may be redeemed for products only and may not be exchanged for cash.

Q: What happens if my Gift Card is lost, stolen or damaged?
A:
Please treat Gift Cards like cash. TK Maxx cannot replace or reimburse the balance if the Card is lost, stolen or damaged.

Q: Where do I find my Gift Card PIN number?
A:
The 4 digit PIN number can be found on the reverse of the Gift Card underneath the scratch off panel.

Q: Can anyone use my Gift Card?
A:
Yes because your name does not appear on the card. The Gift Card can be used by you or given to anyone you choose.

Q: How many Gift Cards can I use during one transaction/purchase?
A:
You can use up to 5 different Gift Cards during a single transaction as required but the same Gift Card cannot be used twice within the same transaction.

Q: Can I use/redeem my Gift Card online?
A:
No, it is not currently possible to redeem a Gift Card online but this is coming soon.

Q: Who do I contact to make a bulk purchase of Gift Cards?
A:
If you are a business or organisation wanting to make a bulk purchase of Gift Cards then please fill out our order form or contact 01344 988 661.

FREQUENTLY ASKED QUESTIONS